Charleston Social Security Office

Yes, appointments are required for all services at the Charleston Social Security office as of January 2025. You can schedule an appointment by calling (866) 495-0111 or the national number 1-800-772-1213. Walk-ins are not accepted except for emergency situations.

You need to provide proof of identity (driver's license, state ID, or passport) and proof of U.S. citizenship or legal status (birth certificate, passport, or naturalization certificate). If you're changing your name, you'll also need legal proof of the name change such as a marriage certificate or court order.

Replacement Social Security cards are typically mailed within 7-10 business days after your application is processed. The service is free, but you can only get up to 3 replacement cards per year and 10 during your lifetime.

Yes, you can start your SSDI application online at ssa.gov, but you may need to visit our Charleston office for additional documentation or an interview. SSI applications must be completed in person or over the phone. Our staff can help you through the entire process.

The best times for shorter wait times are typically Tuesday through Thursday, mid-morning (10 AM - 12 PM) or mid-afternoon (2 PM - 3 PM). Avoid Mondays, Fridays, and the first few days of the month when possible. Having an appointment significantly reduces your wait time.

Yes, there is free parking available in the lot adjacent to the building at 1463 Tobias Gadson Blvd. The office is wheelchair accessible with designated handicap parking spaces near the entrance. Public transportation options are also available via Charleston County RTA bus routes.